Initiating a Return

Not happy with your order? We gladly accept returns and exchanges that meet our policy.

Have an account?
1. Log in to your Garmentory account
2. Go to "My Account"
3. Click on "Orders + Offers" to see your past orders
4. Click the "Details" button next to the order that has the item(s) you would like to return
5. Click the "Start a Return" button^* and fill in the form

Once you verify your information and submit your request, you will receive a return authorization number and pre-paid shipping label within 24 hours. You are responsible for repackaging and shipping the item on time.

Log in to start the process.

Checked out as a Guest?
If you don't have a Garmentory account and checked out as a Guest, you can start the return process from the link in your delivery confirmation email.^*

^*The "Start a Return" option will not be available if the item is ineligible for return or was delivered more than 7 days ago.

If you are interested in an exchange, please Contact Us and our support team can confirm if the inventory is available with the boutique.